Shipping Policy – Kartloom

Last Updated: July 16, 2026

Thank you for shopping at Kartloom. This Shipping Policy outlines how we process, ship, and deliver your orders.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on Sundays or public holidays. If we experience a high volume of orders, processing may be delayed by a few days — we will notify you via email if there is a significant delay.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur due to factors beyond our control (courier delays, weather, remote locations, customs for international orders, etc.).

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24–48 hours.

4. Domestic & International Shipping

We currently ship within India. (Update this if you also ship internationally, and list countries/regions and any customs/duty terms.)

5. Shipping Address

Please ensure your shipping address is accurate and complete at checkout. Kartloom is not responsible for orders delayed or lost due to incorrect address information provided by the customer.

6. Damaged or Lost Items

If your order arrives damaged, or if it appears lost in transit, please contact us within 48 hours of delivery (or the expected delivery date, for lost items) at the email below, along with your order number and photos (if damaged), so we can resolve the issue promptly.

7. Order Changes & Cancellations

If you need to change or cancel your order, please contact us as soon as possible. Once an order has been shipped, changes or cancellations may no longer be possible.

8. Customs, Duties & Taxes (International Orders)

Kartloom is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (duties, taxes, etc.).

9. Contact Us

For any shipping-related questions, reach out to us at:

Email: kartloom@kartloom.store Store: Kartloom

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This is a general template — please review and adjust the delivery timelines, shipping regions, and rates to match your actual courier/logistics setup before publishing.