privacy policy

Privacy Policy – Kartloom

Last Updated: July 16, 2026

This Privacy Policy describes how Kartloom ("we", "us", "our", "the Store") collects, uses, and discloses your personal information when you visit or make a purchase from kartloom.com (or any related site/app) built on the Shopify platform.

1. Information We Collect

When you visit the Store, we automatically collect certain information about your device, including:

  • Web browser, IP address, time zone, and cookies installed on your device
  • Pages/products you view, referring websites/search terms, and how you interact with the Store

We refer to this as "Device Information", collected using cookies, log files, web beacons, tags, and pixels.

When you make a purchase or attempt to make a purchase, we collect certain information from you, including:

  • Name, billing address, shipping address
  • Payment information (including credit card numbers — processed securely via Shopify Payments/payment gateway)
  • Email address and phone number

We refer to this as "Order Information".

2. How We Use Your Information

We use Order Information to:

  • Fulfil orders placed through the Store (process payment, arrange shipping, provide invoices/order confirmations)
  • Communicate with you
  • Screen orders for potential risk or fraud
  • Provide you information or advertising relating to our products or services (when in line with your preferences)

We use Device Information to:

  • Help screen for potential risk and fraud (particularly your IP address)
  • Improve and optimize the Store (through analytics on how customers browse and interact with it)

3. Sharing Your Information

We share your personal information with third parties to help us use it as described above. For example:

  • Shopify – to power our online store (see Shopify's Privacy Policy)
  • Payment gateways (Razorpay, PayU, Shopify Payments, etc.) – to process payments securely
  • Shipping/logistics partners – to deliver your orders
  • We may also share information to comply with applicable laws, respond to a subpoena, or protect our rights

We do not sell your personal information to third parties.

4. Cookies

Cookies are files with small amounts of data used to keep track of interactions. You can find more information about cookies at www.allaboutcookies.org and can disable them via your browser settings.

5. Data Retention

We retain your Order Information unless and until you ask us to delete this information, for as long as needed for the purposes for which it was collected (e.g., tax and accounting requirements).

6. Your Rights

If you are a resident of India (or applicable jurisdiction), you have the right to access, correct, update, or request deletion of your personal information. You can exercise these rights by contacting us using the contact information below.

7. Children's Privacy

The Store is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

9. Changes

We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons.

10. Contact Us

For more information about our privacy practices, questions, or to exercise your rights, please contact us at:

Email: kartloom@kartloom.store Store: Kartloom

This policy is a general template and should be reviewed by a legal professional to ensure compliance with applicable laws (e.g., India's DPDP Act, GDPR if serving EU customers) before publishing.